Contact and follow up with inbound leads via phone, email, and other communication channels.
Understand customer issues related to Facebook and Instagram accounts.
Clearly explain available services and solutions in a professional and easy-to-understand manner.
Qualify leads and guide customers through the sales process.
Convert inquiries into paying customers.
Maintain accurate records of customer interactions, follow-ups, and sales activities.
Build trust and rapport with customers while delivering an exceptional customer experience.
Collaborate with internal teams to ensure smooth onboarding and issue resolution.
Consistently meet or exceed individual sales and performance targets.

Previous experience in sales, customer support, appointment setting, lead generation, or another client-facing role.
Excellent verbal and written English communication skills.
Comfortable handling phone-based conversations and overcoming objections.
Strong interpersonal and relationship-building abilities.
Technical aptitude and the ability to understand digital platform-related issues.
Ability to explain technical concepts to non-technical customers.
Strong organizational and time-management skills.
Self-motivated, results-driven, and able to work independently.
Reliable high-speed internet connection and a professional remote work environment.

Sales Representative

Key skills