Key skills
Communication
About this role
Role Overview
- Verification of documents across several brands
- Support customers via email and other communication channels
- Collaborate with Risk, Fraud and Payments department
- Escalating suspicious and fraudulent KYC documents
- Proactively keep up to date with internal procedures
- Processing documents timely to meet SLAs
- Document review to comply with CDD and EDD obligations
- Ensuring task handover is compiled accordingly
- Undergoing regular training on new procedures and developments
- Undertaking Sanction Target List and PEP screening
Requirements
- Can-do positive attitude and eager to always learn.
- Strong hold of English language.
- Able to prioritize and meet deadlines.
- Detail oriented.
- Proactive and works independently.
- Experience in KYC job is a plus but not a requirement.
Benefits
- Attractive remuneration package
- Wellness benefit (after probation)
- Optician/Spectacle and Blue Lens Benefit (after probation)
- Health Insurance
- Breakfast/lunch all week
- Monthly snacks allowance
- Training support
- Modern office facilities
- Dog-friendly workplace
- Exciting Company Events
- Monthly Beer Fridays
- Eur1,000 Refer a friend bonus
- One day birthday holiday