Role Overview

Create ongoing learning and development plans for sales representatives and leaders. This includes identifying skill gaps, developing advanced training modules, and ensuring alignment with the full employee lifecycle.
Develop and refine comprehensive onboarding programs for new sales team members. This involves assessing training needs, creating content, and continuously iterating the program to ensure it aligns with the latest sales strategies and market trends.
Utilize data analytics to assess sales performance and identify areas for improvement. This involves analyzing sales metrics, providing insights, and recommending strategies to enhance sales effectiveness.
Oversee the creation and curation of a comprehensive library of sales enablement content, including playbooks, training materials, and best practices, ensuring they are up-to-date and effectively address sales team needs.
Work closely with marketing, product development, and customer support teams to ensure cohesive messaging and strategy alignment. This includes participating in cross-departmental meetings and coordinating joint initiatives.
Optimize and conduct training sessions on key sales systems and tools, such as CRM platforms and CPQ software. This includes creating instructional content and leading hands-on training sessions.
Act as a mentor to other sales enablement professionals, sharing expertise, insights, and best practices, and fostering a culture of continuous improvement within the sales enablement team.
Assist in the management of the Learning Management System (LMS) and take on additional projects as required, contributing to the overarching success of the sales enablement function.
Support special projects and ad hoc requests related to sales operations

Requirements

Bachelor’s or Master's degree preferred
5+ years of proven experience in sales enablement or a similar role within a SaaS company
Prior experience as a SaaS seller is highly preferred
CPLP/CPSC/ATD Certifications a plus
Strong operational understanding of the ADDIE model
Experience training/collaborating with SDRs/BDRS, Key/Strategic sales representatives, solution consultants, product marketing, sales operations, and product development roles
Familiarity with some/all of the following medical specialties: dermatology, plastic surgery, orthopedics, pain management, obgyn, ENT, Allergy, GI, Podiatry, Urology (preferred)
Strong proficiency in Google Suite and Office Suite
Strong familiarity with Salesforce (add related tools)
Strong experience managing and building content in LMS (Docebo a plus)
Strong Video/Audio production and editing skills, experience doing podcast-style interviews
15% required travel to various company locations or client sites
Requires flexibility in working hours to accommodate training sessions across different time zones

Benefits

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs
Company paid Life and Disability benefits
Flexible Spending Account, and Employee Assistance Programs
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
Hybrid office-based roles and remote availability for some roles
Weekly catered breakfast and lunch
treadmill workstations, Zen, and wellness rooms within our BRIC headquarters

Customer Care Specialist – Vet

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