KYC Specialist
Tauranga, Bay of Plenty, New Zealand
Full Time
2 hours ago
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Be the first point of contact for new customers, guiding them through the onboarding process with clarity and care.
- Verify documentation, assess risk, and collaborate with internal teams to ensure a smooth and compliant experience.
- Conduct due diligence, monitor broker-originated customers, and work with diverse and vulnerable customer groups using digital tools.
- Focus on onboarding small and medium business customers, including companies, trusts, and other complex entities.
- Apply enhanced due diligence, assess business structures, and ensure compliance across varied customer types.
Requirements
- 2+ years in KYC, onboarding, or AML roles
- Experience onboarding business customers or complex entities
- Strong knowledge of NZ AML/CFT regulations, obligations for legal entities
- Excellent communication and attention to detail
- Experience with digital identity verification and broker channels
- Strong analytical and investigative skills
- Strong documentation and stakeholder engagement skills
Benefits
- Growth and development – we provide opportunities for development and promote internal mobility
- Recognition
- we recognise and reward our star performers
- School holiday subsidy
- help you balance work and family during school holiday
- 2 Volunteer days per year