Maintain regular contact with assigned oncology members via phone, text, email, and video calls to provide follow-up and support.
Assist and coordinate with the RN in member care delivery by communicating with providers and pharmacies and facilitating referrals to third-party infusion services for cost containment.
Identify, coordinate, and facilitate referrals to infusion services, clinical resources, or supportive care programs.
Address social determinants of health (SDOH) affecting members’ access to care, adherence, and overall well-being.
Provide education and guidance on treatment logistics, medication access, and community or program resources, reinforcing physician-directed care.
Provide emotional support and connect members to counseling, support groups, survivorship resources, and other supportive services.
Collect, document, request, and send member information in the EHR per HIPAA; escalate clinical concerns to the RN as appropriate.
Track member interactions and support the RN in meeting enrollment, engagement, and quality metrics.
Collaborate with the RN and interdisciplinary team to ensure members receive timely, coordinated oncology care.

LPN/LVN license in good standing within a compact state, plus willingness to obtain licensure in other states as needed.
A minimum of 4 years’ LPN/LVN experience, plus clinical experience in oncology and infusions are required.
Experience with care navigation, treatment support, and/or complex case management is strongly preferred.
Must be willing and able to flex your work schedule to support members in every US time zone, which means working some evening and weekend hours.
Ability to speak, write, and communicate fluently in Spanish is required.
Utilization Review and/or Care Management preferred.
Experience working 100% remote as a nurse is highly preferred.
Ability and willingness to travel occasionally, which will include overnight stays for corporate gatherings, conferences, and health fairs.
Ability to attend and professionally engage in video meetings.
Proficient technological skills, meaning you can effectively and efficiently use computers, peripheral equipment, and applications/systems, including Microsoft products.
Autonomous self-starter who is comfortable with ambiguity.
Creative mindset and ability to appropriately challenge the status quo.
Superb written and oral communication skills.
Ability to overcome obstacles with a ‘yes if...’ approach.
Ability to effectively balance competing deadlines without losing focus on the bigger picture.
Reliable internet and power with a designated area to conduct work with minimal interruptions.

Market competitive salary, plus potential annual merit increases and bonuses contingent on the company's fiscal performance.
Generous time off and paid holidays because we value recharging.
Exceptional healthcare coverage, with the majority of medical, dental and vision premiums covered by us.
401k with generous employer match.

Bilingual Clinical Nurse Coordinator, LPN

Key skills