Partner Training Manager

Role Overview

• Develop and deliver impactful sales training and coaching programs on Elavon's products and/or services for our Merchant Service Providers
• Build training content and manage it as part of Elavon’s Partner Incubation Program
• Guide the new client through training including initial web-based trainings, onsite trainings, and virtual group trainings
• Coach clients on best practices
• Conduct onsite partner meetings and quarterly classroom trainings for partners
• Maintain open lines of communications with clients during the training phase of their partnership
• Grow portfolio performance and business growth through training

Requirements

• Bachelor’s degree, or equivalent work experience
• Typically eight to 10 years of related experience
• Valid passport, this position would be traveling to Canada to train new partners estimated around 4-6 times a year
• Considerable knowledge of assigned business line or functional area
• Strong organizational and analytical skills
• Thorough knowledge of project management
• Ability to identify and resolve exceptions and to analyze data
• Demonstrated leadership skills
• Experience using Articulate 360 and Learning Management Software (LMS)

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law