Responsible for the revenue cycle for specified partners including WIP management and production of legal bills from initial creation through to distribution to clients
Regular review of WIP balances with fee earners / other members of the Finance team to agree where bills can be raised
Providing support to the business for complex billing requirements, including amendments to bills reversals, write offs and database amendments
Act as subject matter expert for billing on the firm's practice management system and seek opportunities to improve utilisation of billing functionality and enhance internal processes
Managing billing email inboxes and addressing emails in a timely manner
Ensuring queries and escalations are handled correctly and promptly through to appropriate resolution, including handling queried invoices
Implementing process improvements for new and existing matters
Monitoring changes in invoicing requirements of clients and ensuring adherence to these requirements to support timely payment
Liaising with clients to obtain matter/purchase order numbers, where required
Collaborating with internal fee earning teams to ensure invoices comply with external counsel guidelines
Providing ad-hoc support to the wider Finance team where required
Ensuring WIP comments and forecasting against matters are recorded promptly

Essential: Prior experience working in a billing role, preferably in a legal environment
Essential: basic proficiency in the use of Microsoft Office
Preferred: Experience using Aderant tools and automated workflows
Highly diligent with an organised and timely approach to work, ensures attention to detail
Able to prioritise multiple matters and meet tight deadlines
Excellent client service mentality with a ‘can do, will do’ attitude
Effective and respectful communication, both verbally and in writing
Ability to work proactively and effectively within a team and with minimal supervision
Analytical and logical approach, with a strong sense of initiative
Awareness of the importance of the wider commercial environment
A team ethos and excellent client service mindset

Billing Administrator

Key skills