Manage a team of individual contributors that is responsible for overseeing and managing the launch and maturation of new products into target strategic markets.
Serve as a cross functional expert, provide leadership, product expertise and support for initiatives related to product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and/or system releases.
Oversee the development and launch of new innovative product offerings as well as auxiliary/enhanced features/services for existing products.
Generate creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists.
Responsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope (e.g. trends, results, etc.).
Lead a team to analyze internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
Develop and communicate the new product value proposition for the line of business across teams and levels of leadership.
Ensure product development team delivers sales support to all distribution channels (e.g., .com, mobile, contact center) so that the new product is properly positioned to members.
Direct the analysis and evaluation across multiple new product performance metrics to adapt offerings, if necessary, prior to full launch.
Coordinate with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations.
Coach and develop employees belonging to the product development team, on an ongoing and real-time basis, to drive maximum performance and engagement levels to achieve desired business results.
Requirements
Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
8 years relevant industry experience in Actuary, Underwriting, Marketing, or Operations to include direct product management experience.
3 years of direct team lead or management experience.
Experience developing product strategies, product plans and product roadmaps.
Demonstrated experience in developing, deploying and supporting product and/or integrated suite of products.
Knowledge and application of Product Development Life Cycle (PDLC).
Experience leading an agile product development process, managing multiple products simultaneously.
Exceptional communicator and engaging storyteller with a flair to communicate effectively with executives.
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours