Director, Underwriting Capabilities and Tools – Dwelling

Role Overview

• Manage a team of individual contributors that is responsible for overseeing and managing the launch and maturation of new products into target strategic markets.
• Serve as a cross functional expert, provide leadership, product expertise and support for initiatives related to product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and/or system releases.
• Oversee the development and launch of new innovative product offerings as well as auxiliary/enhanced features/services for existing products.
• Generate creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists.
• Responsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope (e.g. trends, results, etc.).
• Lead a team to analyze internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
• Develop and communicate the new product value proposition for the line of business across teams and levels of leadership.
• Ensure product development team delivers sales support to all distribution channels (e.g., .com, mobile, contact center) so that the new product is properly positioned to members.
• Direct the analysis and evaluation across multiple new product performance metrics to adapt offerings, if necessary, prior to full launch.
• Coordinate with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations.
• Coach and develop employees belonging to the product development team, on an ongoing and real-time basis, to drive maximum performance and engagement levels to achieve desired business results.

Requirements

• Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
• 8 years relevant industry experience in Actuary, Underwriting, Marketing, or Operations to include direct product management experience.
• 3 years of direct team lead or management experience.
• Experience developing product strategies, product plans and product roadmaps.
• Demonstrated experience in developing, deploying and supporting product and/or integrated suite of products.
• Knowledge and application of Product Development Life Cycle (PDLC).
• Experience leading an agile product development process, managing multiple products simultaneously.
• Exceptional communicator and engaging storyteller with a flair to communicate effectively with executives.

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning and continuing education