Coordinate and maintain the Risk and Control Self-Assessment (RCSA) program for deposit products, ensuring accurate documentation of risks and controls.
Support the review and resolution of deposit-related issues, customer complaints, and audit/exam findings to improve operational controls.
Collaborate with first line leaders and operational teams to execute controls and track control effectiveness within deposit processes.
Partner with Compliance and Operational Risk to assess regulatory changes and implement updates to deposit risk procedures as needed.
Assist with initiative risk assessments (e.g., product or process changes) to evaluate impact on deposit-related risks and controls.
Support risk reporting and documentation related to complaints, losses, KRIs, and control test results for deposit functions.
Engage with business line contacts to promote risk awareness and ensure alignment with enterprise risk frameworks.
Contribute to internal readiness for audits and regulatory reviews specific to deposit operations.

Bachelor's Degree or equivalent combination of education and experience.
6+ years experience in consumer banking, risk/control functions, or deposit operations within a financial institution.

Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.

Manager, First Line Risk, Deposits – Commercial

About this role