Quality Assurance Analyst – Enterprise Document Management, EDM

Role Overview

• Review business and technical requirements, providing actionable feedback to ensure clarity, completeness, and testability.
• Develop and maintain test plans, test cases, test data, and documentation aligned with real-world business scenarios.
• Execute functional, integration, and regression testing across OnBase workflows and integrated SaaS platforms.
• Validate end-to-end business processes, including document management, workflow routing, and system-to-system data exchanges.
• Perform integration testing across enterprise platforms such as PeopleSoft, Salesforce, DocuSign, and other third-party systems.
• Partner closely with business stakeholders to understand workflows, provide testing support, and ensure solutions align with real-world business needs.
• Create, coordinate, and track User Acceptance Testing (UAT), ensuring effective execution and business validation.
• Conduct system demos and walkthroughs to support stakeholder understanding and solution acceptance.
• Identify, document, track, and validate defects using tools such as Azure DevOps or Jira, ensuring timely resolution.
• Validate data integrity, reconciliation, and accuracy across systems, including transaction and document flows.
• Collaborate with developers, business analysts, QA leads, and platform teams to ensure alignment with quality standards and delivery timelines.
• Participate in Agile/Scrum ceremonies and contribute to the continuous improvement of QA processes and methodologies.
• Manage and support testing across multiple concurrent projects and priorities.
• Build subject matter expertise (SME) in OnBase workflows, integrations, and associated business processes.
• Demonstrate a solution-oriented mindset, independently analyzing issues, identifying root causes, and driving resolution with minimal guidance.
• Apply strong communication skills to clearly articulate testing outcomes to both technical and non-technical stakeholders.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
• 1-3 years of QA experience with demonstrated strength in functional testing and exposure to integration testing related to SaaS platforms and OnBase workflows in the education domain.
• Experience with end-to-end integration testing across enterprise platforms such as PeopleSoft, Salesforce, and DocuSign.
• Strong ability to analyze requirements and translate them into effective test scenarios and cases.
• Experience supporting and coordinating User Acceptance Testing (UAT) with business stakeholders.
• Proficiency with test and defect management tools (e.g., Azure DevOps, Jira).
• Strong attention to detail with a focus on data validation, accuracy, and process integrity.
• Ability to manage competing priorities and deadlines in a fast-paced, Agile environment.
• Strong written and verbal communication and collaboration skills.
• Experience working in Agile/Scrum environments.

Tech Stack

• Azure

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities