Translate business needs into clear user stories and acceptance criteria using a BDD mindset
Facilitate requirements elicitation sessions and provide clear follow up steps
Apply comprehensive analytical techniques to assess business processes, data flows, and system interactions, ensuring thorough and insightful analysis.
Negotiate and recommend business solutions that balance technical feasibility, delivery timelines, and business need
Ensure alignment between business requirements, platform capabilities, and automation opportunities
Develop an understanding of the operational processes and procedures and take initiative on process improvements
Support QA and development teams in clarifying requirements and resolving ambiguities
Identify risks, gaps, and dependencies early and drive proactive resolution
Support roadmap activities to document the future vision of the tool/program.
Support User Acceptance Testing (UAT) activities
Contribute to the ICF Business Analysis Community of Practice

3+ years of experience as a Business Systems Analyst
Experience supporting software systems built on or leveraging open source technologies
Business process analysis or business process re-engineering
Client facing communication
Experience as a cross-functional team member working in an agile development environment (i.e., scrum, kanban, etc.)
Leading requirements management
Requirements elicitation and documentation
User story definition
Acceptance criteria determination
3+ years experience with Jira (or similar Agile project tracking software, such as AzureDevops)
Comprehensive understanding of the full software development lifecycle (SDLC), Requirements Management, and Scope Management methodologies
Must possess excellent analytical, organizational and product management skills
Must be able to obtain and maintain Public Trust
Must be a US Citizen due to federal contract requirements.

Business Systems Analyst

Key skills