About this role

Execute end to end renewal motions independently, streamlining workflows and reducing manual effort
Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential
Defend the current customer base by accurately and independently executing renewals
Drive and close seat expansions at renewal using standard playbooks with minimal supervision
Monitor auto renewal statuses and intervene to prevent churn when auto renewals are disabled
Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts
Handles high volume renewal cycles efficiently and independently

2+ years of experience in inside sales, renewals, account management, or customer success, preferably in software/SaaS environments
Demonstrated ability to independently execute high volume renewals
Experience using CRM systems (e.g., Salesforce, Dynamics) to manage renewal workflows
Proven communication and negotiation skills with the ability to influence customer decisions
Ability to work autonomously, multitask, and prioritize across a large territory

Digital Renewal Sales Representative

Key skills