Controller – Implementation

Role Overview

• Direct end-to-end delivery of client onboarding projects, keeping the team accountable to timelines and budget
• Lead development and implementation of financial systems and processes aligned with client objectives
• Serve as the client's primary day-to-day contact during implementation; manage escalations and ensure alignment and satisfaction through handoff to MRR
• Oversee integration of new financial systems, ensuring smooth transitions and minimal client disruption
• Continuously evaluate and refine implementation strategies; train junior team members on advanced system functionality
• Own financial statement quality control across all clients; resolve discrepancies independently and ensure accuracy and completeness of reconciliations before MRR handoff
• Oversee cleanup integrity; enforce accounting standards and resolve escalations
• Develop and implement policies and controls that standardize financial processes across client organizations
• Drive technology modernization and efficiency improvements for clients and internally
• Lead initiatives to integrate advanced financial systems, ensuring regulatory compliance and best practices
• Serve as the ultimate accountability owner for day-to-day team performance; ensure Staff and Senior Accountants deliver timely, accurate work
• Mentor, train, and support Staff and Senior Accountants; hold team members accountable to quality and deadlines
• Ensure MRR peers are properly trained and prepared during the client handoff process
• Proactively identify and address skill gaps across the team, leveraging ALC resources and past experience
• Collaborate with ALC leadership to identify new project opportunities and extend services to clients beyond implementation
• Act as the client's key day-to-day contact; build trust through reliability, transparency, and proactive communication
• Provide regular feedback on client performance and challenges to ALC senior leadership
• Take personal ownership of client task management; ensure all client deliverables are acknowledged, prioritized, and met on time
• Address client issues independently, escalating to leadership as appropriate
• Proactively suggest and lead process improvements to ensure clients receive holistic support from ALC, beyond technical accounting
• Uphold confidentiality and protect client financial information at all times

Requirements

• CPA required
• Bachelor’s degree in Accounting or related field
• 10+ years of progressive accounting experience, including 4+ years in a leadership or supervisory role
• Experience leading or supporting accounting system implementations and client onboarding
• Comfort with multi-client environments and a fast-paced workload
• Proficiency in accounting systems (e.g., QuickBooks Online, NetSuite, Intacct) and Microsoft Excel
• Strong organizational skills and attention to detail
• Experience in a client services, outsourced accounting, or consulting environment preferred

Benefits

• Comprehensive benefits including health and dental insurance
• Flexible vacation and a company close at the end of the year.
• 401k match
• No busy season!!
• Fun, friendly, and collaborative culture that thrives on individual and team accountability