As a Senior Product Manager on the Outreach team within Payer Data Product, you will lead product strategy and execution
Driving a technology-first approach to outreach to Providers via internal operations teams
This includes investments in intuitive internal user experiences for our agents and operators, data-driven insights, and AI-enabled workflows
You will set the vision for what success looks like
Determine how to use the organization’s resources to get there, and drive execution by motivating and hands-on doing
You will be noted for your ability to generate workable solutions, avoid potholes, and take good ideas from wherever they come
Drive adoption by working closely across an organization
You add value to this process by removing objections and roadblocks; you get value from this process by getting a firsthand view of how the product is received.

You have 5+ years in a product management, product strategy or a similar role ideally at a B2B health tech or health care company
Bonus points if you have experience building and managing call center products, healthcare data workflows or other high-volume, operations-focused systems
You are thoughtful about your work, knowing when to zoom in on details and zoom out on the bigger picture
You love understanding the reasons behind decisions and raise creative solutions in solving problems
You are highly organized and are able to keep track of multiple threads easily
Team members are confident in a product outcome when they know you’re owning it
You have high bandwidth and high productivity; others wonder where you find time to do all you do
You write exceptional documents, presentations, diagrams, and mockups
You are a great communicator and have the confidence to lead planning meetings with anyone or any group within the company
You must be motivated by getting stuff done
You are wired to both set the big vision and to make continual steps towards that vision
You are a team player
You are proactive and define how the product should evolve and bias to action.

Senior Product Manager, Retrieval Operations

Key skills