Manage relationships with commercial colleagues and internal/external customers
Drive continuous improvement within an environment of strong internal control and excellent customer service
Dealing with internal queries with regards to payments, ensuring customers pay on time
Managing the collection of all payments in a timely manner
Regular contact with customers to ensure all relevant debts are managed via email/phone and are managed as efficiently and effectively as possible
Running daily reports i.e. DD, overdue report, cash forecast and credit risk etc
Ensure ledgers are kept tidy and clear downs performed to ensure credit balances are allocated where appropriate
Assist with workload priority of the Credit Control Team accordingly
Timely management of escalated queries, including the effective administration of individual queries across the team
Downloading bank statements daily from multiple banks in multiple currencies
Manage your own portfolio of accounts, posting daily cash and ensuring outstanding debts are collected in line with company policy.

Essential:

Desirable:

**Competitive compensation: **Enjoy a competitive salary, enhanced by a discretionary bonus scheme that rewards both business and individual performance.
**Private medical insurance: **Prioritise your health with comprehensive private medical insurance, including access to online GP services from AXA for you and your family.
**Enhanced company pension: **Secure your future with enhanced company pension contributions that support your long-term financial goals.
**Cycle to work scheme: **Embrace a sustainable lifestyle with our cycle to work scheme.
Season ticket loan: Spread the cost of your commute and take advantage of annual discounts with an interest free season ticket loan.
**Volunteering and charity: **We encourage you to give back to the community through volunteering days and charitable initiatives.
Enhanced holiday allowance: Enjoy 25 days of annual leave, in addition to bank holidays.
Global travel insurance: Travel with peace of mind, courtesy of worldwide multi-trip travel insurance coverage for you and your family.
Employee discount platform: Access exclusive discounts through our employee discount platform.
**Enhanced parental leave: **Generous maternity and paternity pay to support you and your family when you need it most.

Credit Controller

Key skills