Create, manage, and respond to security incidents and conduct analysis in accordance with existing processes and company security policies
Installation, configuration, and administration of information security tools
Troubleshoot and resolve technical issues related to security tools and security processes
Coordinate with third-party vendors
Assist with internal and external audits associated with regulatory and compliance requirements
Provide formal notification to Information Security leadership when changes are planned that may impact the approved security posture of NICE CX or the associated certification and accreditation
Review and recommend improvements to information security processes
Ensure regular housekeeping activities are performed to maintain system integrity and monitoring
Requirements
Knowledge of basic information security principles and theories
A minimum of 3 years working in IT and data networks
A minimum of 3 years working in Security Operations
Good English communication skills
Proven track record of solving problems
Good organization and project management skills
Advanced computer skills in desktop applications
Possess excellent analytic skills including numbers, patterns, processes, and data flow
Self-starter who can function without constant oversight
Proficient with Microsoft Applications
Holder of COMPTIA Security+, CISA, CISSP, SSCP, CCSK, or related certification
Knowledge of GDPR, PCI, SOC 2, FedRAMP, IRAP, and HIPAA compliance regulations.
Benefits
Learn more about the Benefits at NICE
Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!