Technical Product Manager – CAPPS Program

Role Overview

• Define and evolve the long-term product strategy for the CAPPS Program, translating high-level business objectives into clear technical product roadmaps with prioritized features based on customer value, technical feasibility, and team capacity.
• Provide architectural leadership for digital transformation, cloud migrations, modernization, and large-scale technical projects, ensuring solutions fit the enterprise ecosystem and prevent duplication or unnecessary complexity.
• Partner with the Managed Services vendor to shape architecture, evaluate technical trade-offs, identify architectural risks such as scalability issues and legacy system constraints, and ensure high-quality implementation.
• Maintain and enforce standards for security, performance, compliance, and architecture, including guidelines for solution designs, integration patterns, cloud usage, and technical best practices.
• Ensure all digital products and content meet WCAG 2.1 accessibility standards, regularly reviewing for compliance and implementing remediation when accessibility issues are identified.
• Assist with contract management oversight responsibilities, including technical reviews of contract templates, workflows, SLAs, system monitoring, coding standards, security standards, and application change management.
• Serve as subject matter expert for user role Segregation of Duties (SoD) in CAPPS multi-tenant software applications, and perform Delegated Administration Level 3 for Texas Digital Identity Services (TDIS).
• Implement, support, and maintain PathLock products including User Access Review (UAR), Single Sign-On (SSO), Data Masking, and A360.
• Plan and coordinate technical upgrades, including PeopleSoft image, PeopleTools, PeopleSoft Fluid, and other software publisher upgrades, while maintaining documentation related to architecture, configuration, integrations, and change management.
• Participate as a technical advisor during CPA procurement cycles, including research, drafting solicitation documents, developing technical specifications, and providing input during evaluation and negotiation phases.

Requirements

• 12 years of extensive Texas public sector experience, directly working for or supporting a Texas state government agency.
• 12 years of experience performing technical activities in support of CPA application systems.
• 12 years of experience creating and managing a strategic roadmap, combining strong planning skills, technical insight, and effective cross-functional communication.
• 10 years of experience preparing materials for and conducting executive-level presentations.
• 10 years of experience performing technical project management activities in support of CPA's CAPPS Program.
• 10 years of experience interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements.
• 10 years of extensive knowledge of and experience with data integration, data quality, and SDLC processes and methodologies.
• 10 years of experience in IT security and control practices.
• 10 years of technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, PeopleCode, Application Designer, SQL, PS Query, SQR, Application Engine, and Oracle 11 or higher.
• 10 years of experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances.
• 8 years of experience with IT service desk functions and knowledge of ITIL framework methodologies and processes.
• 5 years of experience with user role Segregation of Duties (SoD) in multi-tenant software applications.
• 2 years of experience serving in a technical product role with responsibility for managing outsourced technical teams and overseeing a Managed Services provider.

Tech Stack

• Cloud
• Oracle
• SDLC
• SQL