Own and continuously improve the cadence of internal reporting: bi-weekly PM reports, leadership updates, CEO briefings, All Hands, and Board materials — ensuring accuracy, clarity, and timeliness
Support the implementation and scaling of AI-powered automations to streamline reporting and other recurring operational processes; identify new areas where automation can reduce manual work
Drive cross-functional processes and experiments: rollout logs, retrospectives, onboarding of new team members, and identification of bottlenecks in cross-team workflows
Monitor KPIs and resource allocation across teams: prepare regular reports highlighting areas where the team is falling behind, facing blockers, or underutilizing resources — and propose concrete solutions
Support leadership with ad-hoc initiatives: research, calls, vendor coordination, contract reviews, test assignments, pre-screening candidates, and other tasks that require ownership and discretion
Partner with PMs, team leads, and leadership to ensure alignment on priorities, deliverables, and timelines
Proactively identify operational gaps and bring forward ideas to improve how the team works.
Requirements
3+ years of experience in project management, operations, or similar roles, ideally in tech or product environments
Experience owning recurring reporting cycles and preparing materials for different audiences (team leads, leadership, All Hands)
Hands-on experience with AI tools and automation (LLM-based workflows, no-code/low-code platforms) — and a strong drive to expand their application
Solid analytical mindset with the ability to monitor KPIs, identify trends, and translate data into actionable recommendations
Experience contributing to cross-functional processes: onboarding, retrospectives, rollout procedures, and operational rituals
Comfortable navigating ambiguity and managing a wide range of tasks — from structured recurring processes to ad-hoc research and one-off projects
Strong written and verbal communication skills, with the ability to distill complex information into clear updates
Self-starter with strong ownership: able to manage multiple workstreams in parallel, meet deadlines, and operate independently
High level of discretion and judgment when handling sensitive information
Results-oriented with a passion for continuous improvement
Strong collaboration skills — comfortable working across teams with PMs, engineers, analysts, and leadership.
Benefits
Open-minded teams, a welcoming and inclusive company culture, plus the opportunity to make a real difference with a game-changing health tech product
Competitive salary package commensurate with experience, plus stock options
The equipment you need to do your job
A premium Palta Family subscriptions (Simple, Flo, Zing etc.)