Serve as a first responder for critical operational events, including:
Deploy to any U.S. or Canada plant on a moment’s notice to assess conditions, stabilize operations, and execute immediate corrective action.
Act as on-site technical leader during escalation events, partnering directly with Plant Managers, Operations Leaders, and Maintenance Leaders.
Lead structured root cause analysis and ensure corrective actions are implemented, verified, and sustained.
Provide hands-on technical leadership across maintenance and production systems, including:
Troubleshoot complex mechanical, hydraulic, pneumatic, electrical, and controls-related issues directly on the plant floor.
Support execution—not just design—of corrective actions alongside plant teams.
Build sustainable technical capability across operators and maintenance technicians, with a specific focus on:
Deliver hands-on, floor-based training (1:1 or small group) across maintenance and production.
Identify recurring issues and systemic gaps impacting safety, quality, cost, or delivery.
Reinforce strict adherence to safety standards, PPE, and environmental regulations during all intervention and recovery activities.
Document root causes, corrective actions, and lessons learned from each deployment.

6–10 years’ experience in a high-output plastics manufacturing environment
5–10 years of hands-on experience in maintenance and/or production technical roles
Demonstrated expertise in troubleshooting blow molding systems and downstream bottle processing equipment
Proven ability to lead under pressure during unplanned operational events
Strong decision-making skills with the ability to assess incomplete information in fast-moving environments
Willingness and capability to be hands-on on the plant floor
Ability to lift up to 50 lbs. and work in manufacturing environments
Bachelor’s degree or equivalent experience (preferred)
Experience leading multi-site or organizational level technical initiatives (preferred)
Budget and cost-management exposure (preferred)
Experience leading cross-functional operations and maintenance teams (preferred)
Strong communication skills with the ability to influence without authority (preferred)

Operations Technical Support Specialist – 4

Key skills