Manage client needs and expectations to ensure projects meet scope, requirements and deliverables are on-time and of high quality
Perform production work in addition to project management, meeting department’s quality and production standard thresholds
Responsible for maintaining department audit standards, clinical documentation standards, protocols and guidelines
Review auditor work for accuracy and provide feedback written and verbally to auditors
Audit medical records to validate clinical documentation to support evaluation and management services, ancillary services, procedures, and diagnoses and meet department quality and production standards
Research regulatory guidelines for supporting documentation
Prepare audit summary findings, providing detailed comments related to the audit findings and make recommendations
Support team with department key performance indicators and goals (SLAs)
Embrace workforce transformation by engaging in continuous knowledge expansion across additional functional areas and/or upskilling (learning new skills) to support evolving organizational and client needs
Contribute to organizational optimization by collaborating to identify opportunities for process improvement and supporting continuous enhancements to workflows and operations that promote quality and efficiency
Prepares oral and/or written reports of client and audit activity for Manager, meeting with them on a regular basis to review individual performance, mentoring, and succession planning
Requirements
Extensive healthcare industry knowledge and experience in and around coding, billing, auditing, compliance and reimbursement for physician practices including CPT, HCPCS, & ICD-10
Extensive coding experience in multiple specialties
Extensive knowledge of AMA, OIG, CMS and other national coding and compliance guidelines
Serve as a point of contact for clients, providing expert advice and recommendations on audit results
Communicate effectively to ensure clients understand the complexities of their projects
Experience developing and delivering training material, PowerPoint presentations, webinars and reports for physicians, management and coders
Demonstrated ability to successfully manage multiple projects simultaneously
Excellent written and verbal communication skills
Detail oriented and deadline driven attitude
Ability to think critically and determine the best method for completing tasks
Ability to multi-task and keep a sense of urgency
Strong organizational skills and work ethic
Proficient in Windows, Excel, Word, and PowerPoint
Requires long periods of time sitting and using keyboard and mouse
Meet and maintain department production and quality standards