About this role
Role Overview
- Proactively identify manual operational bottlenecks across the organization and engineer automated workflows.
- Design, deploy, and maintain automated lifecycle management workflows.
- Transition manual deployment processes into highly repeatable, standardized templates.
- Establish, publish, and maintain Technical SOPs to prevent configuration drift.
- Take ownership of complex infrastructure and project-based engineering.
- Provide technical guidance, document processes, and set a high benchmark for operational excellence.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Systems Engineering or a related field or relevant technical certifications.
- 5+ years of experience in IT operations, systems engineering, or a related technical infrastructure role.
- Proven experience scripting or engineering automated workflows using modern IT tools.
- Strong track record of managing physical IT infrastructure deployments under tight deadlines with minimal oversight.
- Multi-site deployment capability.
- Deep understanding of complex network engineering models.
- Strong understanding of ITIL best practices.
- Experience with device management software, strong understanding of operating systems.
Benefits
- We cover 100% of the premiums for extended health and dental plans from your first day.
- Access to mental health support through our Employee Assistance Programs.
- Paid Parental Leave plan tops up salary to 80% for eligible permanent, full-time employees.
- RRSP matching program for permanent full-time team members.
- 50% discount on Knix products.