Ensure the daily operational activities for R2R as whole are managed and delivered timely to the Location within the Service Level Agreements (SLAs).
Develops and maintains customer focused relationships with key stakeholders.
Ability to coach themselves and others through change by using various forums to engage and solicit constructive feedback.
Display the ability to transform feedback into efficiencies and knowledge.
Leading a team and monitor team processing to ensure accuracy, timely execution and in compliance with accounting principles.
Contact point for Locations for any escalation for all R2R operational activities by providing solution to location promptly to resolve the issues.
Takes accountability for own and team performance by monitoring closely via Key Performance Indicators (KPIs) result and constantly provide solutions to improve the results.
Collaborate/Coordinate with the other stream to ensure that the integrated process carried out smoothly to provide constant and quality deliverables to locations.
Drive and manage finance projects by working closely with IT team in order to meet project timeline and objective.

10 years working experience related working experience in General ledger month-end processes, statutory reporting and other finance areas.
Experience is supervising large sized team.
Shared Services experience is an advantage.
Strong technical, analytical and problem solving skills.
Good managerial skills with good communication skills (written and verbal).
Relevant tertiary qualifications Degree in Accounting or professional qualifications e.g. ACCA, CPA, CIMA 6 Sigma or other equivalent accreditations. (optional)
Transition experience and/or ERP implementation experience; Experience of working in a / within a multicultural, international environment;

Operations Manager – Record to Report

Key skills