Develop and maintain enterprise or function-level revenue cycle standards, policies, procedures, and governance practices to support consistent execution and compliance.
Evaluate revenue cycle operations across teams and sites, identify structural improvement opportunities, and recommend reengineered workflows and operating models.
Advise leaders on automation opportunities across eligibility, authorization, claim edits, denial prevention, appeals, payment posting, underpayment detection, and work queue routing.
Lead complex cross-functional initiatives involving process standardization, technology enablement, performance management, and organizational change.
Design rollout plans, audit-ready controls, KPI dashboards, and governance cadences to ensure improvements are sustained post-implementation.
Serve as a subject matter expert for RCM best practices, payer rules, revenue leakage risk, and scalable operating design.
Requirements
In depth revenue cycle experience, in pharmacy preferred
Experience in consulting, shared services, multi-site healthcare, or enterprise transformation environments
Exposure to automation tools, workflow orchestration, analytics platforms, or AI-enabled RCM solutions
Experience supporting policy standardization and operational redesign across multiple business units or functions