About this role
Role Overview
- Diagnose, troubleshoot, and repair computer hardware and system components
- Replace defective parts and perform hardware installations and upgrades
- Collect and communicate technical data to support teams for escalations and project planning
- Follow established service procedures and documentation standards
- Deliver excellent on-site support and maintain positive client relationships
Requirements
- Bilingual in French and English (spoken and written)
- 1–2 years of experience in IT support, field services, or hardware repair
- Strong working knowledge of computer systems and operating systems
- Knowledge of networking hardware and cabling standards
- Familiarity with servers, data center equipment, and power supplies
- Ability to diagnose, repair, test, and replace hardware components confidently
- Valid Quebec Class 5 Driver’s License with a clean driving record
- Access to a reliable personal vehicle
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities