Key skills
AnsibleAWSAzureChefCloudDockerKubernetesLinuxMongoDBMySQLPostgresPuppetPythonRDBMSVMwareGoGolangGoogle Cloud
About this role
Role Overview
- Providing best of breed professional technical support services for MongoDB
- Resolving complex problems for customers with demanding deployments and business needs
- Assisting fellow support engineers
- Leading the way in blogging and Support content creation
- Collaborating with other departments
- Having a direct, positive impact on product strategy
Requirements
- Excellent knowledge of both RDBMS's and MongoDB, including:
- All aspects of configuration and best practices.
- Schema design, performance tuning, query optimization, & index tuning.
- Backup solutions.
- Replica set and sharding topologies.
- Engine selection and usage.
- Detailed understanding of monitoring requirements.
- Demonstrable experience of administering Linux based systems.
- Knowledge about virtualized environments such as VMWare, Docker and/or Kubernetes
- Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)
- Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues.
- Enthused to expand your skill set with new technologies as the industry continues to evolve
- Availability to travel for the occasional team meeting, conference and customer visit
- Experience working with customers in English
- Completed MongoDB University courses
- Percona Backup for MongoDB
- Experience with MongoDB Atlas
- Postgres DBA troubleshooting (basic level or higher)
- Nagios, Percona Monitoring Plugins and other monitoring tools.
- Configuration management solutions such as Ansible, Puppet or Chef.
- Percona Toolkit suite.
- Writing Python and golang is preferred
- Hands on experience of MySQL (Minimum 2+ years).
Tech Stack
- Ansible
- AWS
- Azure
- Chef
- Cloud
- Docker
- Kubernetes
- Linux
- MongoDB
- MySQL
- Postgres
- Puppet
- Python
- RDBMS
- VMware
- Go
Benefits
- Flexible work hours
- Various paid time off programs
- All your equipment for your remote office
- Funds for career development (external training, certifications, conferences)
- Ongoing connectivity allowances
- Opportunity to participate in our equity incentive plan
- Support for a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, and FryDays
- Support for being socially responsible through our PAVE volunteering program and Women Transforming Technology