You are responsible for the operational management and scaling of our training and consulting programs.
You ensure that content, schedules, trainers and participants come together smoothly, and you continue to develop the area structurally.
You support participants in our multi-month programs, manage registrations and communications, and handle the central inbox.
You act as the constant point of contact for clients throughout the program duration.
You plan trainings online and on-site, book hotels, venues and travel for trainers and participants, and manage invoicing and processing.
You schedule assignments for our trainers and consultants, coordinate availability and support quality assurance.
You help build our learning platform, structure content and participant workflows, and gradually digitize manual processes.
You contribute to the design of new trainings, further develop program structures and support business development by following up on contacts and coordinating appointments.
For in-house trainings you take part as a co-moderator or participant and continue to develop your subject expertise.
Requirements
Professional experience in project management, operations, customer success or event organization, ideally in a B2B environment
Structured, independent way of working and strong organizational skills
Confident communication with clients at executive and management levels
High digital affinity; ideally experience with CRM systems, learning platforms or similar tools
Willingness to travel a few days per month
Very good German language skills, spoken and written
Interest in automotive aftersales is a plus but not required — technical knowledge can be developed on the job
Benefits
Key role in a business area that is gaining strong momentum, with real scope to shape developments
Direct collaboration with company leadership and the consulting team, with short decision-making paths
Hybrid working model: office in Ibbenbüren plus remote work by arrangement
Fair compensation, company pension plan and JobRad (bike leasing)
Personal development through participation in our own training programs
Modern office with good equipment and a team where AI tools are an integral part of daily work