Shape creative strategy and conceptual UX direction for digital products and experiences
Participate in discovery, including stakeholder interviews, user research, analytics review, and user needs analysis
Synthesize research findings into clear insights, opportunities, and recommendations
Develop personas, customer journeys, sitemaps, user flows, wireframes, prototypes, and functional specifications
Conduct UX heuristic audits of existing software, websites, and digital products
Design conceptual prototypes and detailed annotated wireframes to align stakeholders and guide development
Structure information architecture, navigation systems, content taxonomies, component models, and data-driven experiences
Design across conversational UI, responsive websites, large templated sites, native mobile apps, enterprise platforms, and digital products
Collaborate closely with product owners, UI designers, content strategists, engineers, project managers, account teams, and client stakeholders
Present research, concepts, UX strategy, and design recommendations clearly and confidently to internal teams and clients
Work independently and proactively with remote, cross-functional teams while managing priorities and deadlines
Report progress, communicate risks or dependencies, and contribute to project planning as needed
Requirements
3–5 years of UX design experience, preferably at a digital consultancy, agency, or product-focused organization
College degree or equivalent experience in communications, marketing, cognitive science, research, design, or a related field; advanced degree is a plus
Strong portfolio demonstrating thoughtful, user-centered solutions across multiple devices, platforms, and experience types
Mastery of core UX deliverables, including research findings, personas, journey maps, sitemaps, user flows, wireframes, prototypes, data visualizations, and functional specs
Experience uncovering user needs and behaviors, defining UX problems, and translating insights into simple, powerful digital experiences
Experience with complex data applications, multiple data sources, data models, and user-friendly data visualizations
Knowledge of user research methods across the product development lifecycle, from discovery and persona research to usability testing
Experience conducting stakeholder, product team, engineering, and end-user interviews with both technical and non-technical audiences
Ability to take legacy products and define a modern UX vision for them
Experience working with component-based enterprise design systems
Experience working with scrum teams and Agile methodologies
Excellent proficiency in UX and design tools, including Figma and Adobe Creative Suite
Strong command of structured Figma practices, including auto layout, component properties, variants, slots, naming conventions, and file organization, with awareness of how well-structured design files support handoff and AI-assisted development workflows
Fluency with emerging AI tools and workflows that support UX design, prototyping, research synthesis, and collaboration, including Figma Make, Claude, and other AI-enabled tools
Strong understanding of UX design principles, information architecture, interaction design, accessibility, and emerging technology
Excellent communication, collaboration, writing, and presentation skills.