About this role

Manage the movement of goods from global manufacturing partners via sea, air, and road
Oversee cross-border shipments (Canada/US), customs documentation, HTS classification, and duty drawback programs
Serve as the primary point of contact for 3PLs and distribution center operations teams
Maintain and troubleshoot system integrations across ERP, OMS, and WMS platforms
Partner closely with Planning, Finance, Retail Ops, Wholesale, and Amazon channel leads

3+ years of experience in supply chain, logistics, or operations, ideally within a high-growth retail or eCommerce environment
Strong, hands-on experience with NetSuite and advanced Excel
Basic knowledge of EDI is a significant asset
Familiarity with Shopify is a plus
Excellent collaborative and communication abilities

100% of the premiums for extended health and dental plans from your first day
Access to mental health support through our Employee Assistance Programs
Paid Parental Leave plan that tops up salary to 80% for eligible permanent, full-time employees
RRSP matching program for permanent full-time team members
50% discount on Knix products

Logistics & Operations Specialist

Key skills