Delivering value to our customers by owning project delivery from kick-off to closure for customer implementations
Communicating regularly with project stakeholders on status, schedule, and risk factors through each phase of implementation
Conducting project kick-offs, planning sessions and regular delivery meetings
Facilitating customer outcomes across various teams to deliver positive results
Managing and optimizing the Snyk Onboarding practices
Representing the customer's technical requirements to internal/external stakeholders
Collaborating with Sales, Product Management, Engineering, and Support to accelerate customer onboarding

5+ years of technical consulting or customer-facing experience, SaaS software implementation
A demonstrated consultative and technical aptitude for bringing people, technology, and processes together
Excellent communication skills, organized and disciplined approach to problem-solving, relationship-building, and project management.
The ability to clearly articulate complex technical issues
Interest in application security, and an understanding of the importance of a developer-first approach
A working knowledge of SDLC methodologies
Have proficiency in scripting languages such as Python, Javascript or other modern languages.
Have experience with CI/CD and DevOps tools.
Have experience as a technical account manager, solution architect, sales engineer or similar for AppSec, CI, or DevSecOps products and services.
Have experience with enterprise-scale web development technologies and microservices.

Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
Health benefits, employee assistance plans, and annual wellness allowance
Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

Senior Implementation Consultant

Key skills