Therapy Central Scheduler

Role Overview

• Scheduling appointments
• Fixing charts/mistakes
• WebPT appointment validations; cancellation/reschedules
• Pre-registration
• Recognize, greet and register patients in a polite, prompt and helpful manner
• Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously
• Verify current informational statuses and collect insurance information, demographic information and signatures as needed

Requirements

• Minimum of two years’ experience in healthcare setting
• Knowledge of medical office procedures
• Knowledge of computer systems and applications
• Knowledge of grammar, spelling and punctuation
• Skills in operating business office machines
• Skills in answering the telephone in a professional manner
• Ability to read, understand and follow oral and written instruction
• Ability to establish and maintain working relationships with patients, employees and the public.

Benefits

• Medical, Dental and Vision Insurance
• Generous PTO package and paid holidays
• Company-paid life insurance and long term disability insurance
• Ability to purchase accident insurance, short and long-term disability insurance.
• Opportunities for internal training and development
• Retirement Plan eligibility after one month of service with eligibility in company profit sharing
• Most positions offer Monday – Friday work schedules