Responsible for the leadership and management of field-based Connected Health service team.
Assists the sales force with positioning digital health products and service solutions to meet the customer requirements.
Responsible for determining customer needs, developing account specific strategies, creating customer commitment to change, and building the value of ADC's digital solutions, resulting in the foundation for a smooth implementation and long term customer satisfaction.
Leads the Connected Health Integration Executives and is a resource to the commercial sales teams to drive product adoption with customers nationwide.
Take leadership role to formulate service sales strategy; proactively identify problems/obstacles and bring them to management attention with options for mitigation.
Effectively communicate with sales and support teams through regular team meetings to develop best practices, and to motivate them to sell services.

Required Bachelor's Degree Preferably in Computer Science or related IT field of study.
Minimum 5 years of an equivalent combination of education and work experience IT Related background in Project Management and supporting digital healthcare solutions including EHR integration and cloud-based products.
Expert knowledge of IT applications, infrastructure and impact on business in a hospital/healthcare setting is preferred.
Must have high energy level, positive and confident.
Experience installing or supporting mission critical software or infrastructure.
Strong analytical, communication, and interpersonal skills.
Expert at identifying alternative ways to view or define problems and at using many and diverse sources for ideas and inspirations.
PMP Project Management certification preferred.
EPIC experience and/or certification preferred.

Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit
an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Field Service Manager

Key skills