Project Manager

Role Overview

• Define and maintain product strategy across assigned products, product areas, or cross-product initiatives.
• Translate company goals, customer needs, market trends, regulatory expectations, and operational priorities into product opportunities.
• Maintain product roadmaps that clearly communicate planned capabilities, sequencing, dependencies, risks, and business value.
• Prioritize initiatives based on customer impact, business value, compliance needs, technical feasibility, usability, scalability, and delivery capacity.
• Identify opportunities to improve user experience, workflow efficiency, automation, reporting, transparency, and product adoption.
• Own the creation and maintenance of product requirements, including PRDs, epics, features, user stories, acceptance criteria, and supporting documentation.
• Define the problem, target users, expected outcomes, functional requirements, scope boundaries, assumptions, dependencies, risks, and success metrics.
• Ensure requirements are clear, testable, aligned with business objectives, and suitable for engineering, QA, validation, implementation, support, and customer-facing teams.
• Support cross-product requirements where workflows, data, integrations, reporting, compliance, or user experiences span multiple systems.
• For compliance-oriented products, ensure requirements account for role-based access, audit trails, version history, workflow routing, status tracking, documentation, reporting, archival, and inspection or oversight readiness.
• Partner with internal and external stakeholders to understand business needs, customer feedback, implementation challenges, support trends, and market demands.
• Collaborate with commercial and customer-facing teams to assess high-value requests, customer commitments, competitive gaps, and market opportunities.
• Communicate product direction, priorities, tradeoffs, risks, and release plans to leadership and cross-functional teams.
• Facilitate alignment across Product, Engineering, QA, Validation, Operations, Commercial, Support, Implementation, and other stakeholder groups.
• Partner with Engineering and QA throughout the delivery lifecycle to ensure product requirements are understood and implemented as intended.
• Participate in refinement, sprint reviews, demos, validation reviews, and release readiness activities.
• Support prioritization of defects, enhancements, technical debt, customer commitments, and release scope.
• Ensure delivered functionality meets business intent, user needs, compliance expectations, and acceptance criteria.
• Help manage scope, dependencies, risks, and timeline impacts across products and releases.
• Support release planning by defining release scope, business value, customer impact, and readiness needs.
• Contribute to release notes, customer-facing summaries, training materials, internal enablement, and support documentation.
• Ensure relevant teams understand what is changing, why it matters, who is impacted, and how customers should be supported.
• Partner with stakeholders to prepare for customer UAT, go-live activities, operational readiness, and post-release feedback.
• Define and track success metrics for product initiatives.
• Monitor adoption, usage, customer feedback, support trends, delivery outcomes, and operational impact.
• Identify opportunities to improve existing products, workflows, documentation, and internal processes.
• Use data, customer input, stakeholder feedback, and market awareness to inform future roadmap decisions and product enhancements.

Requirements

• Experience in product management, business analysis, software delivery, research administration, clinical technology, compliance technology, or a related role.
• Ability to work across multiple products, teams, and stakeholder groups.
• Strong analytical skills with the ability to understand complex workflows, systems, business problems, and regulated processes.
• Ability to translate business and customer needs into clear product requirements and actionable delivery artifacts.
• Strong written and verbal communication skills.
• Experience working with engineering, QA, implementation, support, commercial, operations, and leadership stakeholders.
• Ability to prioritize competing needs and make practical tradeoff recommendations.
• Familiarity with agile delivery practices and product lifecycle management.
• Ability to manage ambiguity, drive alignment, and support decision-making across cross-functional teams.

Benefits

• competitive salary
• Variable pay
• paid time off
• healthcare benefits
• retirement benefits