Analyzes data to detect and identify fraudulent activities and assesses the level of risk to customers and the bank
Prepares reports for suspicious activity, escalating concerns to senior management as required
Reviews and analyzes accounts and relationships that may require differentiated treatment or specialized resolution and ensures compliance with industry regulations and bank procedures
Manages and prioritizes a large and varied case load effectively and efficiently in order to deliver solutions and re-establish customer confidence
Effectively communicate issues/concerns and recommend corrective course of action in relation to identifying opportunities to strengthen, improve and streamline business processes including strategies, policies, and internal controls.

Minimum 2+ years of Fraud Experience
Possesses comprehensive knowledge in unethical and criminal activities including but not limited to at risk persons, conflicts of interest, account take over, money laundering, collusion, sales ethics violations, manipulation of bank systems, transactional fraud, customer impersonation, compromised customer account information, identity theft, embezzlement, account abuse and other potential criminal threats
Demonstrated ability to self-direct, with minimal supervision to achieve assigned goals
Demonstrates oral and written communication, presentation and organization skills
Proficient knowledge of MS Excel, PowerPoint and OneNote
Has prior experience in Retail Fraud Detection, Claims or Fraud Detection
Has strong analytical & organizational skills and demonstrates the ability to solve complex problems by reviewing related information
Has the ability to quickly learn and adapt to new information and technology platforms
Demonstrates a strong sense of urgency and is able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience
The ability to a critical/innovative thinker while remaining positive and focused during times of pressure or adversity
Current Client Protection experience (Fraud Referral, Fraud Detection Operations, etc..
Digital Fraud experience (Online Banking, Mobile Wallet, Device Fingerprint)

Senior Fraud Analyst III – Internal Fraud Detection Unit

Key skills