Plan and develop learning solutions across a variety of formats including eLearning, multimedia, webinars, instructor-led training, job aids, and performance support resources
Partner with SMEs and cross-functional teams to identify key strategic priorities for training
Collaborate with leaders, SMEs and stakeholders to ensure learning content is accurate, relevant, and aligned to strategic priorities
Design and develop learning solutions to support onboarding, development of personal, team, and leadership skills, product, systems, process, and sales development knowledge
Facilitate virtual, hybrid, and in-person learning programs
Coach presenters on facilitation and presentation skills

3+ years of combined experience working as a learning specialist with related formal training
Proficient in Adobe CC, Articulate 360, MS Office and MS Teams
Prior experience facilitating/presenting training programs in a corporate/retail environment
Applied experience in collaborating with multiple stakeholders and leadership teams
Experience managing digital content on Workday, Moodle or Blackboard
Bilingual in English and French is considered an asset; strong written and verbal communication skills are essential.

Learning Specialist

Key skills