About this role
Role Overview
- Use industry leading fraud detection tools to perform document analysis and identify fraud
- Analyse and review applications for our clients, ensuring that applicants meet risk criteria
- Provide advice and guidance to applicants to help accelerate the application process
- Produce reports to help us and our clients make the right decisions
- Work to deliver against ambitious targets
- you’ll need to be highly organised and able to juggle enquiries
- You will have the ability to communicate effectively and persuasively; patience and empathy are essential.
- Able to clearly explain complex requirements in fluent written English
Requirements
- Be happy to get your hands dirty as part of our busy Ops Analyst team
- you’ll deal with high volumes of reports (especially through the summer months), and tackle them all with a calm and good humoured approach.
- Committed to getting the right outcome for our clients
- Careful, with great attention to detail, and able to spot problems and resolve them quickly
- Someone who is tenacious and adaptable, maintains focus whilst working independently and remotely
- An interest in learning more about fraud detection
- You will be hungry to join an epically exciting startup. You’ll get excited about the prospect of rolling your sleeves up and getting stuck in because you recognise the huge opportunity to gain great experience
- 1-2 years similar experience is helpful, especially in the start up or tech or legal space. However, we’re open minded and interested in grads or people coming from jobs in other areas who can demonstrate the above skills.
Benefits
- Compensation
- £27k base salary
- Working hours are between 8.30am
- 6pm, Mon-Fri, 40 hours per week
- Flexible working
- We love our office culture and are looking for teammates who want to be part of it. This role is based on a hybrid model, with a minimum of 2 days per week in our Manchester office and the flexibility to work from home on the remaining days.
- We run socials for the support team every third so you get plenty of time to socialise with your colleagues. In the past this has included getting together to enjoy some great food, or doing a fun activity such as bowling or playing darts, or trying your hand at cricket!
- Annual leave allowance of 26 days, increasing to 30 with tenure and the option to buy additional days
- Work from home allowance
- Enhanced sick leave
- Private healthcare with our provider, AXA
- Uncapped budget for personal development
- Share options for all UK employees
- Wellness budget