About this role
Role Overview
- Act as a senior point of escalation for day-to-day administration matters and as a four-eyes signatory, ensuring adherence to company policies, professional standards and the consistent delivery of a high-quality service to clients and external stakeholders
- Act as a named director on client boards, providing robust governance oversight, constructive challenge and strategic input
- Attend client and intermediary meetings, both locally and in London/the wider UK, presenting administration updates and strategic insights as required
- Review and interpret complex transactions, providing technical expertise and supporting informed board decision-making
- Play an active role in business development, supporting new business opportunities and identifying cross-selling opportunities across the wider Ogier service offering
- Maintain the highest standards of client service across the team, ensuring full compliance with internal policies, procedures and service expectations
- Promote the ‘Ogier Best Way’ ethos by driving process analysis, consistency and operational alignment across the team
- Lead, mentor and develop team members, acting as a line manager and supporting the ongoing training, performance and capability development of staff in line with business growth
- Contribute to the wider business by identifying opportunities to enhance processes, strengthen policies and procedures, and introduce service improvements that enhance the client experience
- Support the broader Fund Administration business and contribute to cross-team initiatives where required
- Ensure compliance with internal anti-money laundering and counter-terrorist financing policies and procedures, maintaining a strong understanding of all relevant requirements
- Ensure adherence to applicable jurisdictional AML and CTF regulations relevant to your role, particularly in relation to suspicious activity reporting, client due diligence and record-keeping obligations
Requirements
- A strong background, with 10+ years’ experience in fund administration services
- Considerable practical experience, supported by a relevant professional qualification such as ACCA, ACA, ICSA or STEP
- Hands-on experience managing fund administration engagements
- Experience acting as a director on the boards of fund administration clients
- A demonstrated ability to grow client portfolios and identify new business opportunities
- Strong commercial awareness and the ability to broaden service delivery
- A committed and driven approach, with a focus on achieving excellence for themselves, their clients and their team