Administrative Assistant – PRN

Role Overview

• overseeing patient check-in, registration, and checkout
• verifies charts are pulled for scheduled appointments
• updates demographics/eligibility
• listens and responds to patient and/or family members concerns
• responds to patient questions and complaints
• routes issues to appropriate personnel
• analyzes daily administrative operations and utilization of resources
• assists in Medic user issues
• ensures proper cash controls are in place

Requirements

• Requires a HS diploma or equivalent
• minimum of 1 year of lead/supervisory experience in a health care environment
• satisfactory completion of a Tuberculosis test
• Bi-lingual (English/Spanish) preferred but not required
• 1+ Years of medical front office experience preferred
• Prior authorization experience preferred
• Inbound call experience preferred
• Customer service experience in a medical or professional setting preferred

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs
• medical benefits
• dental benefits
• vision benefits
• short term disability benefits
• long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources