Responsible for leading the design, development, configuration, enhancement, and ongoing optimization of ServiceNow capabilities
Serve as a subject matter expert for ServiceNow application functionality
Design scalable workflows to support PCI DSS assessment activities
Leads system and network architecture support for information and network security technologies
Develops security incident response plans and strategies
Provides trouble resolution and serves as point of technical escalation on complex problems
Creates presentations and seeks IT management approval
Designs & engineers comprehensive access management and network security technical solutions based on business requirements

Requires BS/BA in information Technology or related field of study
Minimum of 8 years experience in systems administration and security aspects of information systems
Experience with multiple technical and business disciplines required
Security Certifications: CISSP and other advanced technical security certifications strongly preferred
5+ years of experience in cybersecurity, ServiceNow application development, GRC/IRM systems, IT risk management, compliance operations
Experience with cybersecurity and compliance frameworks such as PCI DSS, NIST CSF, NIST SP 800-53, HIPAA, HITRUST, SOC 2, ISO 27001/27002, CIS Controls, CSA CCM, or similar control frameworks
Relevant certification such as ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist, ServiceNow Certified Application Developer, Certified Implementation Specialist – Risk and Compliance, PCI ISA, PCI QSA, CISA, CISSP, CISM, CRISC, Security+, or equivalent certification

Senior Cybersecurity ServiceNow Application Advisor

Key skills