Oversees daily operations and ensures that strategic program objectives are translated into actionable, efficient workflows.
Serves as a trusted partner to the Program Chair and faculty, facilitating communication, anticipating needs, and ensuring alignment with institutional priorities.
Supports, Chair, faculty, and the administrative teams in navigating MSK systems and processes.
Collaborates closely with Associate Directors, Directors, as well as collaborate with the Weill Cornell Graduate School to support program initiatives and trainees.
Supervises, coaches, and evaluates Administrative Assistants and the Assistant to the Chair.
Leads process improvements, implements OSRM standards, and adapts workflows as the operating model scales across programs.
Proactively addresses operational challenges, making informed decisions on workload distribution, performance gaps, and system enhancements.
Participate in departmental and cross-functional projects as assigned by OSRM leadership.

Progressively responsible experience in administrative operations, research administration, or project management.
Experience supporting senior leaders or serving in a high‑level administrative or executive support role.
Experience in an academic, research, or healthcare environment preferred.
Demonstrated ability to lead complex operations and multiple priorities.
Strong proficiency with Microsoft Office and related administrative systems.
Ability to handle sensitive and confidential information with discretion.

Program Administrator

Key skills