Inbound Sales Agent

Role Overview

• Answer inbound calls, emails, and live chats from prospective customers
• Understand customer needs and match them to the right product or service
• Handle objections professionally and convert enquiries into sales
• Follow up with leads who haven't yet committed
• Log all activity accurately in the CRM system
• Meet daily and monthly conversion targets

Requirements

• Experience in sales, call centre, or customer-facing roles
• Clear, confident verbal communication — great phone manner is essential
• Ability to think on your feet and handle multiple enquiries
• Familiarity with CRM or ticketing systems is a plus
• Reliable internet and a distraction-free workspace

Benefits

• Equipment provided
• 20 days paid annual leave