Recruit, manage and lead high performing team
Own and develop advanced customer reporting suite and actionable insights
Apply advanced analytical techniques, statistical knowledge, machine learning, and big data handling skills to support our commercial stakeholders’ decision-making
Use your creativity and commercial acumen to translate business problems into structured analytical questions, and choose the most appropriate methodologies to answer these questions
Own the relationships with our Brands stakeholders and cross-functional Analytics teams, and work autonomously to prioritise and execute on the most impactful analytics projects
Influence partners and senior leaders through communicating across various levels of the organization using clear and compelling storytelling and presentations
Prioritise multiple tasks and workstreams simultaneously and own projects end to end

Bachelor's, Master’s, PhD; Mathematics, Science, Statistics, Economics degree; or Equivalent related professional experience is applicable
9+ years of experience in a similar analytical role
Strong Python and SQL skills with demonstrated experience to structure, transform and analyze large data, and a willingness to learn new frameworks and languages required for the task
Strong visualization (Tableau or equivalent) and experience developing advance reporting suite to senior leadership (including C-suite) audiences
Display a true passion for data and analytics as well as possessing a strong commercial awareness.
Experience partnering with senior management and collaborating with other teams (eg. Product, Engineering, Strategy etc) to deliver projects
Experience of developing, and delivering, presentations that help people understand the insight from sophisticated analytics
Ability to perform in a high-pressure, dynamic environment and be comfortable with a high level of ambiguity.

Senior Manager, Customer Analytics

Key skills