Installing, maintaining, and repairing laboratory instruments to ensure optimal performance and minimal downtime
Providing on-site technical support, conducting preventive maintenance, and delivering a high level of customer service to clinical and research laboratories
Completing troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment
Maintaining accurate customer service logs and internal service records, ordering repair parts, and adhering to cycle times
Utilizing business systems such as OBI, Sales Force, and SharePoint for Service Call Planning
Communicating with various levels of internal and external customers

Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience
Minimum of 1 year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Ability to travel – 100% within assigned territory with additional support outside territory as required
Hold a current valid driver’s license and good driving record over the last three
Must be able to lift, lower and carry up to 50 lbs. unassisted
Must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time
Must have good hand and finger dexterity

Associate Field Service Engineer

Key skills