Associate Manager, Employee Relations

Role Overview

• Conducts HR investigations for a high-volume portfolio of cases across all US, LATAM and Canada
• Communicates and updates status of investigations to relevant managers and HRBPs
• Makes recommendations to HRBPs and leadership regarding investigations and employee relations issues
• Provides additional support on high level, complex cases as needed
• Analyzes HR investigations, employee relations and other data trends to address and mitigate risk and support and drive our culture of integrity
• Partners with HR to drive necessary improvements
• Responds to alleged violation of rules, regulations, policies, procedures and standards of conduct through the initiation of appropriate investigation procedures
• Provides counsel and advice to HRBPs regarding employee relations issues
• Develops and delivers training to managers, employees and HRBPs as appropriate
• Supports in defining the standards and processes related to employee relations
• Provides coaching to HRBPs on employee relations matters
• Coordinates with Compliance and Employment Legal regarding employee discipline for Compliance investigations

Requirements

• Bachelor's Degree or 6+ years relevant experience
• Minimum 6 years of work experience
• Minimum 3 years business-facing HR, HR COE, HR Operations, or role-related experience
• Minimum 1 year of relevant investigation experience
• Bilingual fluent speaking and writing Spanish
• Bilingual Portuguese

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements