Own the end-to-end lifecycle of AI products and use cases, from ideation through implementation and scaling.
Partner with business stakeholders across Underwriting, Claims, and other functions to identify, prioritize, and define high-impact AI opportunities.
Translate business needs into clear product requirements, user stories, and acceptance criteria.
Develop and maintain product roadmaps aligned with enterprise strategic priorities.
Lead backlog prioritization and sprint planning in collaboration with data science, engineering, and delivery teams.
Create detailed process maps and identify opportunities for optimization through AI and automation.
Ensure successful implementation and adoption of AI solutions, including change management and stakeholder communication.
Monitor product performance, define KPIs, and drive continuous improvement based on insights and feedback.
Collaborate closely with technical teams to ensure feasibility, scalability, and integration with existing systems.
Support and enhance enterprise AI platforms (e.g., EverAssist) by aligning use cases and capabilities with business needs.

Bachelor’s degree in Business, Technology, Data Science, or a related field (MBA preferred)
6+ years of experience in Product Ownership, Business Analysis, or related roles
Strong domain knowledge of insurance operations, particularly Underwriting and Claims
Proven experience in implementing AI/ML or advanced analytics use cases in a business environment
Excellent business analysis skills, including requirements gathering, process mapping, and documentation
Strong understanding of Agile methodologies (Scrum, Kanban) and product management practices
Technical acumen with the ability to work closely with data scientists and engineers (familiarity with AI/ML concepts, data pipelines, APIs, etc.)
Experience with tools such as JIRA, Confluence, and process mapping tools ( e.g., Visio, Lucidchart)
Strong analytical thinking and problem-solving skills
Excellent communication and stakeholder management skills, with the ability to influence across all levels of the organization.

AVP, AI Product Owner

Key skills