Evaluate and understand current business processes and systems
Identify improvement opportunities
Document both current and future state workflows
Serve as a key liaison between business and IT teams to translate business needs into clear, actionable requirements
Coordinate activities across stakeholders
Track progress of tasks and ensure follow-through on deliverables and decisions
Communicate findings through documentation and presentations to both technical and non-technical audiences

5+ years of experience as a Business Analyst or similar role focused on systems, processes, and requirements analysis
Strong experience identifying system and business process issues, performing root cause analysis, and documenting findings
Experience supporting system testing activities including UAT, integration testing, and functional testing
Excellent communication skills with the ability to clearly convey technical and business information through documentation, discussions, and executive-level summaries
Bachelor’s Degree in Business, Information Technology, or related field (preferred)
10+ years of hands-on experience as a Functional, Data, or Business Analyst with direct responsibility for system validation, requirements documentation, and process analysis (preferred)
Proven experience performing system validation and supporting testing to ensure solutions meet documented requirements (preferred)
Strong experience documenting business requirements, process flows, and system documentation with a high level of accuracy and clarity (preferred)
Advanced skills in Microsoft Office tools including Excel, PowerPoint, Project, Visio, and Outlook (preferred)
10+ years of customer-facing experience including project coordination, stakeholder engagement, and presentations (preferred)
10+ years of experience working in the full Systems Development Life Cycle (SDLC), including requirements gathering, testing, validation, and deployment support (preferred)

Business Technical Analyst

Key skills