Customer Service Representative – German, French

Role Overview

• Responsible handling of customer inquiries by phone and in writing
• Careful documentation of conversation outcomes
• Providing competent and friendly customer advice
• Working independently within a motivated international team

Requirements

• Enjoy interacting by phone and providing customer support
• Flexible availability, reliable, and ready to take initiative
• Strong communicator with very good written and spoken German and French. Both languages are mandatory. English skills are an advantage

Benefits

• Professional onboarding as well as regular training and workshops
• Long-term, exciting career and development opportunities within a flat hierarchy
• Flexible working time models — full-time and part-time options for an excellent work–life balance
• Home office / remote work
• Private health insurance