Dynamics CRM Lead Developer

Role Overview

• Develop custom solutions using .NET framework, C#, and related technologies
• Build workflows, business rules, and automated processes within Dynamics 365
• Integrate Dynamics CRM with external systems using Web APIs, REST services, and middleware
• Develop custom plugins, web resources, and JavaScript customizations
• Lead the design, development, and implementation of Dynamics 365 CRM solutions
• Conduct code reviews and ensure adherence to best practices and coding standards
• Collaborate with stakeholders to translate business requirements into technical solutions
• Create technical documentation and solution blueprints
• Ensure responsive design principles and accessibility standards are met
• Implement and configure Microsoft Copilot features within Dynamics 365
• Develop AI-powered solutions and automation using Copilot capabilities
• Stay current with Copilot updates and emerging AI functionalities
• Train team members on Copilot best practices and implementation strategies

Requirements

• 6-8 years of hands-on experience with Microsoft Dynamics 365 CRM/Power Platform
• Proven track record in leading CRM development projects from conception to delivery
• Experience in enterprise-level CRM implementations and customizations
• Strong .NET expertise: Proficiency in C#, ASP.NET, and .NET Framework/Core, Power Automate, and Power Apps
• Microsoft Copilot: Working knowledge and practical experience implementing Copilot solutions
• Dynamics 365 customization: Entities, fields, forms, views, dashboards, and security roles
• Web technologies: JavaScript, HTML5, CSS3, TypeScript
• Integration experience: REST APIs, SOAP, OData, Azure Service Bus
• Database knowledge: SQL Server, FetchXML, and data modeling
• Version control systems (Git, TFS/Azure DevOps)
• Background in CRM business processes (Sales, Marketing, Customer Service)
• Design & Soft Skills
• Leadership abilities: Proven experience leading development teams
• Communication: Excellent verbal and written communication skills with ability to explain technical concepts to non-technical stakeholders
• Problem-solving: Strong analytical and troubleshooting skills
• Collaboration: Experience working in cross-functional teams with business analysts, project managers, and end-users
• Adaptability: Ability to work in fast-paced environments and adapt to changing requirements
• Good to have:
• Experience with Power BI
• Create and maintain PowerApps Component Framework (PCF) controls for enhanced user experience
• Azure cloud platform knowledge
• Agile/Scrum methodology experience
• Experience with DevOps practices and CI/CD pipelines
• Design sensibility: Experience collaborating on UX/UI design decisions
• Understanding of Agentic AI frameworks and terminologies like RAG, VectorDB, Orchestration frameworks and agents.

Tech Stack

• ASP.NET
• Azure
• Cloud
• JavaScript
• SOAP
• SQL
• TFS
• TypeScript
• .NET