Key skills
LeadershipChange ManagementCommunicationSales
About this role
Role Overview
- Transform businesses from ordinary to extraordinary
- Develop process-driven solutions that drive measurable results
- Analyze customers' current business processes, identify inefficiencies, and recommend improvements
- Design, develop, and deploy custom solutions that align with customer goals
- Manage sales processes and maintain strong customer relations
- Collaborate with stakeholders and technical teams to ensure high-quality solutions
- Lead strategic vision and align new business processes
Requirements
- 15 years of experience leading large transformational changes
- Change management certifications: Prosci, ACMP, Kotter etc
- Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams
- Organizational Change Management (OCM)
- Operational Readiness & Workforce Transformation
- Executive Stakeholder Engagement
- Large-Scale Transformation Leadership
- Communication & Engagement Strategy
- Public Sector Transformation
- Training & Enablement Strategy
- Risk Mitigation & Adoption Planning
- PMO / Program Integration
- Vendor & Partner Coordination
- Stakeholder Impact Analysis Across Operations and Public Services
- Business Process & End-User Impact Identification
- Must be able to travel to the client site twice a month
Benefits
- Medical and dental coverage
- Disability benefits
- Retirement benefits
- Paid leave
- Paid time off
- Discretionary annual bonus program based on performance