Investigate high-value and complex personal lines property claims in a timely and respectful manner
Perform field inspections and related tasks to support multiline adjusters, while also directly managing field property claims
Provide a superior quality of customer service to external and internal customers
Document the claims file by meeting with all involved parties and obtaining appropriate reports and statements
Analyze the information gathered, interprets insurance policy wordings, determines coverage, assesses damage
Negotiate with customers, claimants, lawyers, and insurers to settle claims
Keep up to date on Intact’s Prestige products, appraisal and investigation techniques, and services.

3+ years experience handling personal property claims with direct field experience as an asset
Willing and able to travel on short notice, including to provinces outside your assigned region
Completed or working towards a Chartered Insurance Professional (CIP) designation
Demonstrates a passion for customer service with strong written and verbal communication skills
Self-motivated and goal oriented, capable of working in a fast paced and changing environment
Strong aptitude for technology with excellent computer skills
Must possess a valid driver's license with a good driving record.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Pension offerings provide flexibility and long-term security for our employees beyond their careers.

Claims Specialist, Property

Key skills