Accounts Receivables Collections Specialist II, German

Role Overview

• Credit Investigations with an emphasis on Financial Statement Analysis to recommend or establish Credit Lines and approve payment terms for new and existing accounts
• Account reviews per company policies to maintain adequate credit lines on assigned account base
• Collaborate with Sales teams to determine credit line needs for clients
• Analysis of customer accounts and monitoring list of open balances, delayed payments and other divergences
• Preparation and distribution of customer account statements and dunning letters in coordination with established Account Receivable schedules in accordance with policies and procedures as assigned by specific role definition
• Timely collections and reconciliation of A/R for assigned portfolio
• Interface with internal and external customers to resolve any deduction related issues & improve process to prevent reoccurrence
• Notify Management, Sales and Customer of Credit Hold status
• Communication with Sales, Finance and Operations to resolve all related business matters and discuss status of customer accounts, keeping the Sales Organization and Management advised of any escalated action to be initiated on delinquent, disputed and over credit line accounts
• Recommend Accounts for Collection / Legal Action when appropriate
• Report on Cash Commitments on a regular basis
• Maintain Industry Contacts to stay abreast of changes in Financial Condition for members of account base
• Attending credit group meetings as needed
• Cross-train with personnel in other functional areas, as required
• Other special projects as assigned

Requirements

• Experience in accounts receivable or similar, knowledge of accounting practices directly related to Accounts Receivable processing is a plus
• Strong communication skills in English (B2 level) and German C1 level
• Good command of Microsoft Windows, Word, Excel and Outlook
• Outstanding Customer Service Orientation
• Strong interpersonal and communication skills with a proven ability to work effectively with all levels of an organization
• Exceptional dedication and ability to meet deadlines
• Motivated self-starter with strong organization and multi-tasking abilities

Benefits

• Professional development and possibility to grow within a newly established Shared Service Center based in Einpark
• Fully paid meal vouchers 7.70 Eur per working day
• 3 Health and Wellness days per year
• Fully paid sick leave up to one month
• Contribution to dental care up to 150 Eur per year
• Pension Contribution after 1 year
• Classes of foreign languages
• Access to Multisport card
• Referral Programe
• Bonus up to 1200 Eur
• Employee Assistance Programe
• Social events
• Refreshment in the office – coffee, tea, water, fruit on Wednesdays
• Yearly performance-based bonus